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One Call IT Support: The What, Why, and How

One Call IT Support: The What, Why, and How

Today, with the advancement in technology everything has become easy as so are our IT needs. Gone are the days when businesses had to struggle for getting timely IT support from their OEMs. Now is the time when only making One Call can help you manage all your IT needs – whether you’re planning to the cloud, setting up a new office, data center transformation, exploring outsourcing options, or changing IT support providers, anything and everything is taken care just in a call.

Today IT support providers offer you with resolution services in your budget, strategic vendor resolutions, complex vendor management services, and results that drive positive client environmental change. IT support providers help businesses operate at maximum efficiency by giving them around-the-clock technical support, full administration and operation of data center technologies, and a platform that provides visibility and clarity on service health and performance of the businesses.

Here is how One Call IT Support can help businesses

IT Security

Today IT threats are common, illegal hackers hack company’s website, or there can be some other online threat, maybe to your database, or to your customer’s bank details which they use for making online payments for your product. Like this there are several online threats which can’t be ignored.

Security is the major concern of any business and it is essential that IT infrastructure of the business is secure and protected. It is only possible with the IT support. A One Call Security Audit can help businesses to identify strengths and weaknesses of their existing IT security arrangements and offer them practical help to improve them.

One Call IT Support provides you with protection, thereby ensuring the complete security to the IT Infrastructure of the company.

IT Infrastructure

One Call IT support also provides you with the hardware and software products for making your business run smoothly and efficiently.

Whatever your need be from replacing old and obsolete hardware, alleviating storage issues, or simplify your back up process, one call IT support helps you with everything. As, they have team of experts who look after all your needs and provide you with state-of-the-art infrastructure.

IT service providers act as single point of contact and provide you with consolidated support services, which maximize company’s uptime. They also help companies with specialized incident handling via dedicated escalation channels. These support services can help businesses with remote management to improve the availability, reliability, availability, and performance of their IT infrastructure.

IT support provider ensure complete maintenance of company’s servers and storage systems irrespective of brand, manufacturer, platform, or the number of years of the hardware.

Cloud Transition and Management

Every business has different needs, and today businesses are choosing to move to cloud-based services as they help you reach your goals and increase your productivity. And it has become easy with IT support services in just One Call. They with all their experience and expertise provide you best of services and make your transition to the cloud smooth and effective. Not only they help you plan and implement your cloud transition, but also they provide you 24X7 support as you make the switch.

To pan out……

One Call IT support provides businesses with remote systems and network management along with quick resolution to their IT related issues and ensure better performance and increased uptime which is a must for any business.

Third-party VS OEM Optics - Which to Choose.fw

Third-party VS OEM Optics – Which to Choose?

Are you in a quandary over which one to choose between Third Party Optics and OEM Optics? First, let us look at their meanings:

Third party optics refers to optical transceiver that is not supplied by the original equipment manufacturer but by a third party vendor who can make the optics with the same specifications as an original equipment manufacturer.

OEM optics refers to a new optics supplied by the Original Equipment Manufacturer.

The difference between Third Party and OEM Optics

The difference is usually the first thing that people consider when making a choice between two things, so we are going to start from there. If you would like to make your choice based on the difference between third-party optics and OEM optics, then I am sorry to disappoint you because there is no big difference between them. The only difference is that because OEM optics are from original manufacturers, they claim higher quality and so sell at a higher price. Therefore, deciding to choose one between Third-party and OEM optics will not seem like a wrong choice since both of them could do the same thing; this makes it quite difficult to know which one to go for between the two.

Now let us look at the advantages of choosing any of them:

Advantages of choosing OEM Optics

1. They are made to the best quality because they are made by the original manufacturer who also supplies them.

2. They are supplied by the original manufacturer and so it gives buyers the impression that they are of better quality.

3. They are compatible with all switches and that is why switches manufacturer always recommend OEM optics for their switches.

4. They have much lower failure rate.

5. You are assured of full equipment warranty for installed OEM optics.

Advantages of choosing Third Party Optics

1. They are much cheaper than the OEM Optics.

2. Buying third-party optics helps you save money and helps you get the right quality on a limited budget.

3. They are of good quality.

4. They are always available and can be delivered quickly.

5. For your special needs, you don’t need to worry about where to get the optics you need because third-party vendors can deliver different customized optics to meet your need.

6. Third party vendors can provide support for many manufacturers.

7. OEM Optics supplier provides support only for their equipment while the third party optics suppliers can provide support for networking equipment from different manufacturers

The question of which one to choose between third-party optics and OEM optics can only be answered by you.

If you are not on a tight budget and a sucker for buying the best quality from only the original manufacturer, then the OEM optics could be a very good choice for you.

On the other hand, if you are on a tight budget, if you want to save money, and if would not mind getting your equipment from another vendor, then third-party optics would be a nice choice.

What Kind of Support is Required For an IT Infrastructure

What Kind of Support is Required For an IT Infrastructure

Today with the advancement of technologies businesses require unique, tailor-fit solutions for their organization to run smoothly. Working with age-old technology now and on top of it, hoping to stay in the market in this cut-throat competition is next to impossible. Businesses need to revamp their IT infrastructure, they need to shift to premise servers to virtual servers. Modern IT infrastructure service providers can provide business with all kind of support to have their business function properly.

Furthermore, even the most sophisticated analytics technologies, like machine learning and artificial intelligence, can’t deliver results by themselves. To make the most of these technologies, businesses must have a solid IT foundation in order to make sure that the underlying data sets are complete, timely and accurate.

Effective analytics capabilities very much depend on an IT infrastructure that has these core elements:

  • The ability to collect data in real-time from a wide range of sources
  • Tools to process, store and manage data
  • Appropriate means of sharing data and insights within the businesses

Businesses need to focus on these three key areas when updating your infrastructure.

Networks:

Modern IT infrastructures are the lifelines of advanced analytics. Businesses pay special attention to upgrading their networks in order to improve capabilities for collecting and aggregating vital information from various internal and external sources. The primary investment in this area includes spending for intelligent networks that uses sensors for collecting real-time data about customers, supply chain, production facilities, and other core operations.

Data Management Resources:

Businesses need to have a closely managed data, as it is the most trusted data. The job doesn’t end with the collection of data only, in fact the most important part is to manage the collected data effectively to remain secure and reliable. That’s why businesses invest in modern cloud and server technologies. As, these technologies reduce the risk of data fragmentation and inconsistent results, which can lead to a lack of trust timeliness of the information and in the accuracy of the information.

Analytics Tools:

Analytics tools allows senior management and decision makers to have the desired information they need, and when they need it. For example, large manufacturing companies these days are using machine learning to identify problematic parts, suppliers or buyers within their organizations. The algorithms can easily identify buyers who regularly overstock supplies or on the other hand who routinely file late purchase orders leading to expensive expedited deliveries. Therefore, with the help of these analyses businesses can look out which part suppliers are likely to be short of, and then send alerts to the appropriate buyer accordingly. And this how businesses can be in a better position to balance prevailing customer demand along with the delivery capabilities of suppliers.

To conclude…………

More conventional data visualization tools also plays important role, as they present quick summaries of important statistics. Having ready access to these insights gives businesses time to turn and improve performance, sometimes with special promotions or a revision to their sales strategy for an upcoming season can help businesses to stay on top of the game.

Things to Consider While Upgrading Your IT Infrastructure

Things to Consider While Upgrading Your IT Infrastructure

Operational efficiency is a priority of all types of businesses whether small or large. However, small businesses have limited IT resources, which simply means they can quickly fall behind in updates and network management, their company’s system can be at risk of an outage or breach. And then such companies feel the urgency to upgrade their IT infrastructure.

Here are most important considerations when upgrading your business tech

Technology has a shelf-life, be it an app or the server of the company, for all the businesses it is vital to consider not only when to upgrade, but also how to do so. It needs to be done to make sure that the process goes as smoothly as possible.

Is it necessary?

First thing first, the first thing that organizations need to consider is whether the right time to upgrade is NOW. Especially when businesses don’t want to get caught up in an IT hype cycle and upgrading just for the sake of upgrading doesn’t make any point. But at the same time they need to consider if the legacy system is hampering the business growth.

Businesses need to evaluate whether their current hardware and software solutions are meeting their organizational demands or an upgrade would make them more competitive. Also, it is important that they need to research how further upgrades are expected to be in the months to come, just to make sure they do not end up with new IT technology that becomes obsolete only in short span upon upgrading.

The Pricing

Financials! Another and most important business consideration and technology upgrades are no exception. Also, it is crucial that businesses are not simply spending immediately to purchase new IT hardware and software. A thorough cost-benefit analyses is required to be done, to understand what are the advantages will be gained upon upgrading.

Organizations should have a clarity about their upgrade budget, also, an understanding of how much their legacy systems are costing them in terms of inefficiencies must be there. Besides that organizations must consider ongoing costs for their upgraded software, which will be in the form of subscription price plans or after-sales support. Furthermore, businesses should not miss to shop around to make sure they get the best deals on their upgrades

Employees Opinion

Next, businesses should ensure that their employees are ready for new IT solutions, before upgrading. After all, they are the ones who will be using the new technology on a daily basis and so it is often useful to take their opinions before committing to an upgrade.

When you finally decide to revamp your IT solutions. It is really necessary that you evaluate whether employee training will be required to help them get to grips with the upgraded technology. However, an upgrade will be useful to give employees more time to transition to new ways of working.

Integration

Whenever there is an upgrade, it is likely that other software and hardware features will remain as they are, there may arise integration issues. Any integration issue can bring workplace productivity to a standstill, make sure the upgraded solutions integrate with legacy IT.

A pilot upgrade can help organizations find out if any integration issues are likely to arise before committing to a widespread roll-out. Also, checking support from your technology vendor is worth.

5 Ways To Keep Your IT Network Healthy

5 Ways To Keep Your IT Network Healthy

An IT infrastructure needs regular maintenance to keep it healthy. As like you are going to doctor for regular checkups, you should provide proactive and regular checkups to your IT network. You need to show some care and attention to your IT network to make it perform the way you wanted it to.

The causes of the unhealthy IT Network include:

  • Weak passwords
  • Little to no patching of third-party network infrastructure device firmware
  • Internal and external web applications with security risks
  • No firewall testing
  • Improperly secured wireless network
  • Open network sharing that provides access to delicate information to anyone with a network login
  • Accessing the database from the internet

To keep your IT network healthy, you can consider scheduling regular IT maintenance checkups with the best it solutions provider in usa.

How to Keep your IT Network Healthy

The following points will let you know how to maintain your IT network healthy.

1. Keep your Software Up to Date

You might have installed many security software programs to keep your network healthy. However, it is not just about installing the software, but it is actually about updating it. Every month, you can find new software versions, so you need to keep your software up to date to keep your network healthy and stay protected from the recent bugs.

2. Keep Your Firewall Up to Date

Your firewall is blocking the unauthorized access when permitting communications from outside, so the security level of your firewall needs to be checked. Your firewall should only permit legitimate and secure traffic to your network. It needs to be updated on a regular basis to ensure its security.

3. Give your Computer Room to Breathe

If your computer’s storage space is packed tighter, then you can experience some delays in the operation. You need to remove some of the clutters from your computer to make it function properly and quickly with no delays or interruptions. Make sure that your computer has some free space all the time.

4. Get your Servers Tuned Up

Servers are the CPU of your IT network. Servers are important to an IT network, as they are processing all the complex functions such as giving access to Quick Books Data or surf the internet. If your servers are running in a good condition, then you can make sure the accurate operation of the rest of your IT network. You can get your servers tuned up from the best it maintenance company.

5. Make Sure your Data is at no Risk for Digital Crime

Staying safe and secure on the internet can be difficult, but possible. All you have to do is to make sure that your network contains a high-quality anti-virus program that is monitoring your data on the internet. Your network needs to have the latest and updated version of anti-virus program.

Keeping your IT network healthy would be easier if you follow these tips. You can partner with the experienced IT professionals to ensure the above-mentioned things of your network.

5 Signs Your IT Infrastructure is Limiting Digital Transformation

5 Signs Your IT Infrastructure is Limiting Digital Transformation

With the rise of digital over the past two decades, companies are focusing more attention on lean, data-driven decision making. While, brands are looking to Silicon Valley for insight into their ways of working, approach to customer experience, and techniques for strategic problem solving. This, in a nutshell, is called “digital transformation.”

Digital Transformation, involves digitizing information systems, creating agile and data-informed operations, and introducing new technology for improvised customer experience while improving the marketing virtues.

However, organizations understand the need to embrace Digital Transformation, and many organization have already started to plan their digital transformation strategies, still their Digital Transformation goals are yet to be realized.

Here are 5 signs your IT infrastructure is limiting Digital Transformation:

Traditional Workplace and outdated processes

In this era of digitization, and connectedness, organizations cannot afford to do business with traditional workplace model and age-old technology. Employees, today need access to resources anytime anywhere for the maximum productivity. Hence, organizations need to adopt agile principles and make new-age workplace models to support their Digital Transformation goals. Moreover, modern organizations have already started providing employees the flexibility to work in a distributed way, they can also bring their own devices to work and much more.

Legacy Infrastructure

IT legacy infrastructure are the primary concern as usually legacy maintenance consumes most of the IT budget. Also, they are also not aligned to organizational DT goals. Moreover, a majority of organizations are still operating with the same technology they first started with. Now with the coming of Digital Transformation new technologies have kicked in, like Social, Mobile, Analytics, and Cloud. Whereas survival with the out dated technology is impossible, and the companies are inadequately equipped to stand the cutthroat competition. Also, those old technologies are unable to support digital transformation needs.

Lack of Elasticity

The immediate need of these rapidly changing business scenarios the ability of the business to scale at short notice. When the IT infrastructure is unable to accommodate required changes or scale in a real-time basis the changes in demand, it is the time to re-evaluate the IT infrastructure of the company. Otherwise, it will be difficult to support the new digital mindset that now expects such flexibility across the entire business landscape.

Moreover, needless to say, organizations who lack flexibility and are not ready to allocate resources according to changing demands they end up incurring a huge cost by provisioning inadequate or excess resources.

Limited Automation

Automation is very important for having your digital transformation wheel moving. To become a truly digital enterprise all it needs is – rapid product updates and improvements, faster go-to-market, seamless customer experience and faster response times. Along with that, organizations need to modernize their infrastructure and automate their dispensable tasks to achieve their goals.

Incomplete virtualization

Agility is the primary demand of Digital infrastructure – it is the speed at which organizations can provision services and respond to changes in demand. This speed of response is the key to organization’s success. And, the journey towards a more agile and automated estate begins with virtualization. This is as similar as table stakes – it is the very first and the most crucial step to take if an organization wants to have an IT network that is both elastic and automated.

To conclude….

Change is mandatory and it is inevitable, if today organization would resist to change then definitely their survival in the industry will be more and more difficult in future. As, the technology today will be redundant tomorrow, leave about yesterday’s technology!

IT Maintenance Support & Why Would Your Business Need it

IT Maintenance Support & Why Would Your Business Need It?

Information Technology is taking over the world. It has transformed the difficult tasks into easy tasks and it has facilitated the transformation of impossible tasks into possible tasks. Everything involved in the running of a business of any scale can be done using computers. Everything from data entry and office communication to advertisement and conducting transactions can be seamlessly and effectively carried out with Information Technology. A lot of successful businesses owe the upsurge in their business fortune to the immensely beneficial Information Technology.

Making use of Information Technology to streamline your business activities is a step in the right direction; however, it is important that you take more steps to ensure your Information Technology systems are well maintained. Failure to maintain your Information Technology system could result in unfortunate situations (operational downtime and system failure) that could be highly detrimental to your business. For this reason, whether you are running a small business or a multinational corporation, you need a good strategy for maintaining your Information Technology system.

In other words, you need an Information Technology maintenance support if you do not desire unwanted and detrimental situations.

Some types of Information Technology maintenance activities include:

1. Upgrading of firmware
2. Nipping security threats in the bud before they cause any damage.
3. Replacing failing or damaged hardware.
4. Removal of unwanted software.
5. Ensuring virus definitions are up to date
6. Ensuring your hardware is not outdated and ensuring your hardware can perform optimally.
7. Ensuring backups are working
8. Ensuring your Information Technology system is up to date with the latest application software.

The biggest benefit of Information Technology maintenance support is the prevention of operational downtime and system failure.

The other benefits of Information Technology maintenance helps you ensure your Information Technology system is running optimally.

Here are a few reasons why your business need information technology maintenance support:

1. Problem diagnosing and fixing

When a business depends solely on Information Technology system, any hitch in the Information Technology system could lead to total paralysis of the business. Also, due to the increasing rate at which hackers are getting access into the Information Technology system of many businesses, a poorly manned system could give threats the ample time and space to cause damages.

An Information Technology support company helps businesses identify and solve problems before they can cause damages. They keep your system safe and sound by keeping your software safe from hackers and viruses.

2. Access to upgrades

Information Technology maintenance support gives you unlimited access to timely upgrades. Timely upgrades prevents your business from lagging behind when your competitors are surging forward. Also, access to timely upgrades is the only way to keep abreast with the latest developments, free patches, and bug fixes.

3. Put your business ahead of others

Information Technology maintenance support helps you reap the benefits of the latest technological advancements. This increases the productivity of your staff and puts your business at the forefront.

Above description and points are intended to highlight importance of Information Technology maintenance activities for your business so that it runs smoothly to achieve your business objectives, you need to consider them while planning such support activities for your business.

10 Maintenance Tips For Your Server You Should Follow

10 Maintenance Tips For Your Server You Should Follow

A server is a computer or a device on a network that performs no other task other than managing network resources. A server works 24/7, but like other machines, they can malfunction. When a server malfunctions or breaks down, it is called a crash. To prevent a server crash, the server must be maintained and checked regularly for the slightest anomaly.

Server crashes are like disasters that build up gradually over time and then wait for a long time before they happen. This means server crashes can be prevented if servers are well maintained.

Here are ten maintenance tips for your server you should follow:

a) Ensure your backups are working

Your backups could be the much needed succor in the event of an unfortunate situation. Do not handle backups with levity. Before you make any changes, ensure your backups are working. Also, make sure you have selected the right backup location.

b) Check for hardware errors

Hardware usually give alert of an impending malfunction with different signs. You must always watch out for these signs and quickly take the right action as soon as you notice the signs. Disk read errors, abnormal sounds, network failures, overheating could be warning signs that a breakdown is waiting to happen.

c) Update your web applications

Updating your web applications gives then some buffer against security threats. Apart from the security it offers, updating your web applications makes them function optimally.

d) Check disk usage

It is not advisable to keep your disk full. If your usage exceeds 90% of disk capacity, your server may stop responding and you may lose data. Therefore, make it your habit to delete any file or software that is old or no longer useful. If you would like to keep your old files and software, add more storage once you notice your usage has exceeded 90% of disk capacity.

e) Update your OS

You should automate your updates or setup a schedule to update your system. Making sure your OS is updated is a great way to steer clear of security threats. Also, make sure you monitor release notices from your distribution so you are aware of any security threats.

f) Check server utilization

Make a thorough check of every component of your server. Review your server’s CPU, RAM, disk and network utilization. Move to a new server or add resources if you discover you are nearing limits.

g) Update your control panel

If you are using a server control panel, ensure you update the control panel.

h) Review user accounts

Ensure you remove all old users and old sites from your system. It is a security and legal risk to store old users and old sites on your system.

i) Change passwords

If you give your password to others for maintenance, it is recommended that you change your passwords every six months.

j) Check system security

You should make it your habit to periodically review the security your system. You should do this monthly or as many times as possible in a year.

By following listed tips you can easily carry out your routine server maintenance.